Updated: 24 May 2023
1.1 These terms and conditions (“Terms”) govern the provision of outsourcing services (“Services”) by Gifted Way LLC dba. BeeEPiC Outsourcing (“hereafter referred to as BVA”) to its clients (“Clients”).
1.2 By engaging the Services of BVA, the Client agrees to be bound by these Terms.
Scope of Services
2.1 BVA endeavors to match you to a Vital Assistant based on your initial requirements.
2.2 The specific details, deliverables, timelines, and pricing of the Services shall be outlined in the job description.
2.3 We are NOT an agency and do NOT mark up hours rates.
2.4 You are hiring the Vital Assistant directly, supported by our manager team.
2.5 Our model keeps the prices and cost lower for you, while ensuring your VA can earn market rates.
3.1 Our fee model is both unique and transparent and divided into 4 part:
3.2 Setup Fee: Upon meeting with you, and determining that we can match you to a fee, you are required to pay the setup fee based on your option selection and as per the pricing on the order page. If we can not match you, or you’re not happy with any of the VA candidates, we will refund you.
3.3 Security Deposit: After we have matched you to a VA and you have selected a VA, you are required to pay a security deposit based on the estimated number of hours the VA will work and is owed each month. The security deposit is approximately calculated at 50% of the VAs monthly invoices.
3.4 Month Support Fee: You will be billed a monthly support fee that is a fixed amount each month. This support fees allows us to support you and your VA with support groups, management, online training, in person events.
3.5 Service Fee: Your VA will invoice you mid-month and end of month for the hours worked.
3.6 Refunds: If we are unable to match you with a suitable Vital Assistant, we will refund any setup fee.
3.7 Refund on Specials: You have 30 days to request a refund. One of our matching experts will meet with you in the first 30 days to review your requirements and if we feel we can not provide a suitable VA, we will let you know and refund payments made.
4.1 The Client shall provide all necessary information, resources, and access required for BVA to perform the Services effectively.
4.2 The Client shall cooperate with BVA and respond promptly to any requests for information or approvals necessary for the provision of Services.
4.3 The Client will make all efforts to pay their VA within 2-3 days of receiving their invoice.
4.4 Failure to pay your VA will result in us having to utilize the security deposit. Work will be paused until a new security deposit is sent, along with a $50 admin fee.
4.5 The Client is encouraged to maintain open and constructive communication with BVA throughout the duration of the engagement to ensure continuous improvement.
5.1 BVA acknowledges that it may have access to the Client’s confidential information during the provision of Services.
5.2 BVA agrees to maintain the confidentiality of all such information and not to disclose it to any third party, except as required by law or with the Client’s express permission.
6.1 Any intellectual property rights associated with the Services, including but not limited to software, designs, reports, and other deliverables, shall remain the property of BVA unless otherwise agreed upon in writing.
6.2 The Client shall have a non-exclusive, non-transferable license to use the deliverables solely for their internal business purposes.
Limitation of Liability
7.1 BVA shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the Services, including but not limited to lost profits, loss of data, or business interruption.
7.2 BVA’s total liability for any claims related to the Services shall not exceed the total fees paid by the Client to BVA.
8.1 Either party may terminate the Services upon written notice if the other party breaches any material provision of these Terms and fails to remedy such breach within a reasonable period.
8.2 Upon termination, the Client shall pay for all services rendered up to the date of termination.
8.3 BVA will refund the security deposit in full.
Modification of Terms
9.1 BVA reserves the right to modify or update these Terms and Conditions at its discretion.
9.2 Clients will be notified of any changes to the Terms and Conditions via email or other means of communication.
9.3 It is the responsibility of the Clients to review and accept the updated Terms and Conditions.
9.4 Continued use of the Services after the notification of changes constitutes acceptance of the modified Terms and Conditions.
Governing Law and Jurisdiction
10.1 These Terms shall be governed by and construed in accordance with the laws of Nevada.
10.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Nevada.
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